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PRIVACY POLICY
WEBSITE PRIVACY PROTECTION STATEMENT
We stress the importance of privacy and are committed to earning your trust by adopting
high standards for the protection of your personal information.
This policy applies to our website(s) and outlines the type of personal information
we collect and receive, the circumstances in which we collect or receive personal
information, the policies and procedures we have established outlining its use and
storage, and for sharing certain types of personal information in certain limited
circumstances, the procedures you should follow if you have any questions or requests
in respect of your personal information or our policies and procedures and the person
to whom such questions or requests should be directed, and the means by which to
communicate with that person.
We do not control and are not responsible for the policies or actions of third parties
linked from this site and you should check directly with them since their policies
and terms will govern how they handle and treat personal information.
In this policy, 'personal information' or 'personally identifiable information'
means information about you that is unique and would actually or potentially identify
you as an individual, like your name, address, e-mail address or phone number, and
that is not otherwise publicly available and is not part of your work identification
and includes information you provide to us when you use our website to make or modify
a reservation, establish a profile, communicate personal preferences, participate
in, respond to or take advantage of special offers, or which you otherwise provide
to us in the course of using of our website. Aggregate information or statistics,
even if compiled or derived from your personal information and then aggregated and
mingled with information of others, is not personal information since it does not
identify you or any specific personally identifiable information about you. We use
aggregate or statistical information to better serve our guests and customers generally,
to enhance the performance of our website and to generally improve how we do business.
We will provide you with opportunities to 'unsubscribe' and to correct or update
your personal information and described these opportunities below, but you are responsible
for ensuring the information you provide to us and that we maintain is complete,
accurate and up to date. We cannot and will not be liable to you or any other party
if, for any reason, you do not provide us with complete, accurate and current information
or you fail to update such information in a timely manner.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION USING OUR WEBSITE
- By making a reservation or by using the website.
- By communicating with us regarding service delivery including any profiles, preferences
or special requests you may make.
- By participating in a marketing initiative, survey or responding to special offers
we may send you from time to time.
- By registering or otherwise entering information on or through our website.
Below we will outline the type of information normally collected in each of these
circumstances, the reasons for doing so, how we intend to use it and store it.
MAKING A RESERVATION/COMPLETING FORMS
When making a reservation or using forms on the website it is necessary to have
information in order to identify you, contact you and to process your purchase and
requests. This usually includes your name, address, phone number, e-mail address,
credit card number and expiration date, and language preference. It may also include,
if you choose to share that information with us, your preferences regarding services
we may offer, such as type of room, type of bed, and the like. From time to time,
we also offer special discounts offers (for example, to seniors or for children)
and we may require birth dates or other qualifying information to assess your eligibility
and process your reservation or participation correctly. If you elect to participate
or take advantage of a promotion, package or other service that involves third parties,
your personal information will be shared with that third party to the extent necessary
to participate, enroll or otherwise provide you with the service and process your
purchase or request.
We may use the information you provide to send you offers and information about
the hotel’s services and those of select third parties. Except as we have described
in this policy, your personal information will not be given to these third parties.
WE OFFER YOU THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF TIME SENSITIVE
OFFERS
To sign up for this service we require you to provide us with your e-mail address,
first name, last name, and zip code. You may unsubscribe at any time using the link
provided on every offer we send you. Of course, if you change your mind, you may
subscribe again at any time in the future.
BY VISITING OUR WEBSITE
Our website does not collect personally identifiable information from you or your
computer when you simply visit (e.g., browse) and unless you actually provide us
with personally identifiable information, we will not know or collect your name,
your e-mail address or any other personally identifiable information about you.
When you a request or visit a page on our website, we do log certain communications,
technical and operational information and aggregate it with other similar information
in order to make our website function correctly, do capacity and other technical
planning and generally make our website function properly and improve it where we
can. We also use this information to better understand how visitors use our website
and how we can better tailor our website, its contents and functionality to meet
your needs.
WHY WE COLLECT PERSONAL INFORMATION
- To establish, maintain and honor our relationship with you and to provide you with
our services and those of our third party suppliers and promotional partners.
- To understand and better attempt to fulfill your needs and preferences in providing
services from us.
- To develop, enhance, market or provide products and services or offers we believe,
based on the information you provide us, you may be interested in receiving.
- To manage and develop our business and operations and help us improve our services
for you.
- To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
- Personal information may be shared internally, with corporate offices or sister
properties so that they may provide the services you have reserved.
- Personal information may be shared with a person who, in the reasonable judgment
of the hotel, is acting on your behalf of or as your agent - for example, a travel
agent, secretary or corporate travel department, making a reservation for you.
- Personal information may be shared with a third party involved in processing transactions
you request and supplying you with services.
- Personal information may be shared with a third party to perform functions, process
transactions or provide goods or services to you, such as reservations handling,
data processing or storage, surveys or research, to evaluate a customer's credit
worthiness or in order to collect a customer's account.
- Personal information may be shared with a public authority or official or those
acting under government or judicial authority to protect the assets and operations
of the hotel or if, in the reasonable judgment of the hotel, it appears that there
may be danger to life, property or public safety which could be avoided or minimized
by disclosure of the information, or which disclosure is required by law or regulation.
PRINCIPLES
- We will not collect, use or disclose your personal information for any other purpose
than those identified above, except with your consent.
- We will safeguard your personal information from disclosure other than as identified
above or with your consent.
- We will take steps to protect the confidentiality of your personal information when
dealing with third parties, consistent with our policy and the laws and regulations
that apply.
- We will strive to keep your personal information accurate and up to date and we
will provide you with reasonable opportunities to access, correct and update your
personal information.
You are always free to refuse to provide personal information to us, recognizing
that in some cases this may limit or make it impossible for us to agree to provide
you with the services or goods you may request.
You may also withdraw your consent with respect to the use of your personal information
for marketing purposes at any time, subject to legal or contractual restrictions
and reasonable notice, when you access or visit our website or by separately e-mailing
us utilizing the contact information provided on this site using "Unsubscribe" as
the subject line, and providing us sufficient personal identifiers so we can act
effectively on your request.
If you have questions or concerns about our privacy practices or how we collect,
handle or use your personal information, please contact us via the contact information
provided on this site.
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